To report an outage or in an emergency

Emergency Services – 111

Transmission Pipeline Emergencies – 0800 734 567

Distribution Pipeline Emergencies – 0800 802 332

More Information

Outage Status

or simply give us a call

To report an outage or in an emergency

Emergency Services
111

Transmission
0800 734 567

Distribution
0800 802 332 More Information

If your home is READY TO CONNECT please complete the form on this page and we’ll be in touch to discuss your connection.

* Indicates required field

Name:*

Email:*

Phone:

Residential / Commercial:*

Street Address and City:

Water Heating Appliance:

Space Heating Appliance:

Cooking Appliance:

Meter Location:

Distance from meter position to boundary in metres:

Other Appliance:

Nominated Retailer:*

*Energy retailer from whom you will purchase natural gas – may even be the same as your electricity retailer

Trench provided:*

Yes No

Install Date

Preferred Install Date:*

Please note our standard Connection timeframe is 6-8 weeks.

I would like an installation as soon as possible