Outage
Firstgas working to restore gas supply to 225 users in Kawerau
Firstgas is working to restore gas supply to 225 gas users in Kawerau after a gas line was damaged in Liverpool Street earlier on Tuesday afternoon (23 November).
Staff and contractors are working to repair the damaged pipeline and restore supply to customers as quickly as safely possible. It is currently anticipated that supply will be restored to all users by this afternoon, Wednesday 24 November.
Firstgas COVID-19 Update
As an essential service, Firstgas will continue to operate throughout all alert levels. To ensure the safety of New Zealanders, our COVID-19 health management plan will be closely adhered to. This means we will follow these guidelines:
- We will be actively avoiding contact with the public (landowners, residents, etc) when conducting our business where possible
- Our staff will undergo COVID-19 tests when crossing level 3 alert level boundaries
- If staff need to engage with the public (landowners, residents, etc), they will be wearing appropriate PPE gear
- All staff will use the COVID tracer app where possible
- And, all staff will carry necessary essential business travel documents when travelling across borders
For urgent connection enquiries, please call – 0800 NEW GAS (639 427).
For Distribution Pipeline enquiries call – 0800 802 332. Please email us at connections@firstgas.co.nz for all other queries.
