There are four simple steps to be followed to get your application for a connection underway and to allow us to schedule the connection. The good news is if your home is within 20 metres to a Firstgas main in the street there is no charge to establish the connection. This is measured from the meter location, which could be up to 3 metres down the side of the home, to the pipeline in the street.
Get connected
Find out how Firstgas can connect your home or business to gas.
Connection process
Before you apply
You’ll need to make some decisions before you apply for your new gas connection:
- Apply for your natural gas connection
- Check availability
- Find out more
How we connect your property
There are two ways we can connect to your property. You can provide a trench between the boundary and the meter position and we will install the pipe, or we can do a full construct for you.
Ready to connect now?
If you’re READY TO CONNECT, please complete our online application form and we’ll be in touch to discuss your connection.
Once you have applied
Whether it's for cooking, heating or hot water, you'll naturally enjoy your new home, thanks to gas. Stay up to date on the benefits of gas and the future of renewable gas as we work towards reducing our emissions.
Our North Island network brings natural gas directly to your door, from homes and hospitals to factories and offices.
If you still have questions about connecting your home or business to the Firstgas network, our team will be happy to help.
If your home is mains fronted (a home that fronts onto a Firstgas pipeline) and you choose to provide your own service trench that meets our specifications and is less than 40 metres from our pipeline then your connection may be free. If you would like us to investigate a full construction option for you, then charges will apply. Connections are priced on application. There is a charge for the supply of gas from your retailer and from your Gasfitter to connect your gas appliances into our network. At any stage we are here to help. Please simply fill out our online form or call our team on 0800 NEW GAS (639 427).
To connect to the gas main usually takes around 4-6 weeks (excluding delays out of Firstgas' control) from when you have accepted our quote, following completion of your application. It's a good idea to speak with your Gasfitter to determine how long it will take for them to install your internal pipework and appliances too.
While Firstgas connects your property to the main gas pipeline, your natural gas retailer supplies the gas. You will need to advise us who your natural gas retailer will be when applying for a natural gas connection. We cannot process your connection application unless there is a nominated retailer.
Here is a list of all the Natural Gas retailers here and note that different pricing plans apply so feel free to shop around.
This list is provided for your convenience only and Firstgas does not endorse any third party organisation referred to in this list. Please be aware that the list of natural gas retailers may not be complete, accurate, or up-to-date. You must make your own enquiries as to whether a particular natural gas retailer is suitable for the services you require. Firstgas is not responsible in any way for any information or services provided by a third party.
Having an approved meter position is required for emergency access and also helps determine the design and price of the connection. In most cases we will recommend having the meter as close to the boundary fence as is practically possible.